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Cayce based SCE&G offering assistance to customers facing financial hardship

CAYCE, S.C. – SCE&G, a subsidiary of Dominion Energy, reminds residential electric and gas customers facing financial hardships, including those impacted by the federal government shutdown, that they may be eligible to receive assistance through one of the company’s customer assistance programs.

“We understand that the federal government shutdown and other challenging situations may be making it difficult for some of our customers to pay their electric and gas bills,” said Sam Dozier, vice president of Customer Service. “In fact, a widely reported financial study ranks South Carolina among the top 25 states most affected by the federal government shutdown. SCE&G offers special payment arrangements as well as various customer assistance programs that may help. We’re dedicated to serving our customers’ needs, whether that’s through one-time assistance or longer-term assistance.”

In addition to Budget Billing, which provides a more predictable energy bill every month, SCE&G partners with community action agencies throughout its service territory to provide customers with the following assistance programs, including:

  • Low-Income Home Energy Assistance Program – provides home energy assistance to help eligible low-income households meet their home heating and/or cooling needs.

  • Project Share – provides assistance to low-income, disabled and elderly customers for their electric and natural gas service.

  • Salvation Army Energy Assistance – provides support for customers with immediate energy assistance needs.

For more information about SCE&G’s Customer Assistance Programs, visit www.sceg.com/assistance. To set up a special payment arrangement, call Customer Service at 800-251-7234.

Customers are also encouraged to revisit energy-saving measures during the winter. Follow these tips to save energy:

  • Set your thermostat to 68 degrees or lower. Each degree higher can significantly increase your heating costs.

  • Caulk, seal and weather-strip around all seams, cracks and openings to protect against drafts.

  • Adjust your drapes and blinds according to the time of day. To benefit from the sun’s natural warmth, keep your drapes and blinds open during daylight hours and close them during the night to reduce the chill you may feel from cold windows.

For additional energy efficiency tips, visit www.sceg.com/energytips.

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