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Cayce's Dominion Energy busy preparing for Dorian

Cayce, S.C. – According to a letter emailed to the media from Dominion Energy Tuesday, as Hurricane Dorian approaches, their employees are preparing, and they're encouraging customers to do the same. Dominion Energy, formerly SCE&G, has its S.C. operations headquartered in Cayce but has customers in many areas of the state.

“We anticipate that Dorian could bring heavy rain and flooding as well as severe wind, which could cause significant outages for our customers, especially in coastal areas,” said President of Retail and Electric Operations Keller Kissam. “We have approximately 2,000 employees and contract crew members, including linemen and damage assessors, ready to respond quickly and safely to power outages should they occur. We’ve also brought in 140 off-system crew members, to support restoration efforts, and we could potentially call on several hundred more if necessary.”

Kissam said Dominion Energy customers also can prepare by signing into their accounts at and ensuring contact information is up to date. Customers can monitor and report power outages quickly and easily online through a mobile device.

Dominion Energy maintains more than 21,000 miles of transmission and distribution power lines in South Carolina. “We work year-round to increase the safety and resiliency of our distribution system, beginning with trimming trees on thousands of miles of rights-of-way in anticipation of severe weather events like this one.”

Kissam said major storms can cause tree limbs and entire trees to break and fall, sometimes taking power lines and even meter boxes down with them. He advises customers to stay away from downed power lines. “Always assume any downed power line you see is live and stay away,” he said. To report a downed line, call 888-333-4465.

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