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Dominion Energy raising awareness about utility cost assistance for low-income families

"We understand that many of our customers may find it difficult to keep up with their energy bill, especially during the winter months," said Sam Dozier, general manager of customer service at Dominion Energy. "More than 8,700 South Carolina customers received LIHEAP assistance last year. We encourage customers to reach out to us so we can help find payment plans and assistance options that make sense for their unique needs and budgets."

Customers interested in LIHEAP assistance can learn more here. Other payment assistance options include:

  • EnergyShare: EnergyShare is funded with company contributions, along with donations from customers, employees and retirees. The South Carolina Department of Administration’s Office of Economic Opportunity administers the program through community action agencies.

  • Payment plans: If a customer is having trouble paying their bill, Dominion Energy will help them determine the best option for their unique situation. Both short-term payment extensions and long-term payment plans are available.

Many payment and assistance options can be accessed 24/7 through a customer’s online account or the Dominion Energy app. A comprehensive list of assistance agencies can be found at


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